| Business Excellence |
|
|
| Introduction |
|
Business excellence is the use of quality management principles and tools in business management. It is the systematic improvement of business performance based on the principles of customer focus, stakeholder value and process management. Key practices in business excellence can be applied across functional areas in an enterprise include continuous and breakthrough improvement, preventative management and management by facts. |
|
The Upskilling Program on Business Excellence provides the necessary training to users on the concepts and details of the field. |
|
| Objectives |
|
The Program provides training to achieve Business Excellence in organizations worldwide. It ensures the delivery of Quality Products and Solutions, and Services by contributing to internal Systems, Processes, and Technologies in a most cost effective manner. |
|
| Course Content |
|
| The program covers the following topics |
|
|
Action Plan for Business Excellence |
|
|
Benchmarking World Class Quality |
|
|
Introduction to Black Belt Training Program on Quality |
|
|
Customer Satisfaction Maximization |
|
|
Employee Motivational Techniques |
|
|
Quality Standards |
|
|
Definition of polices, standards and Procedures to implement the controls |
|
|
Leadership – Best Practices |
|
|
Problem Solving and Product Design |
|
|
Risk Analysis |
|
|
Wealth Creation Strategies |
|
|
| Pre –requisite |
|
| A Graduate Degree preferably in Management |
|
| Benefits |
|
|
Most comprehensive training resource on Quality & Business Excellence |
|
|
Capability enhancement & professional development |
|
|
Training and development of human resources |
|
|
Maximizing overall business performance |
|
|
Certificates will be awarded to successful candidates, which are globally recognized. |
|
| |
|
