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Home >> Program Details >> Reskilling Programs >> Training for BPO Jobs
 
Training for BPO Jobs
 
Introduction
 
Objectives
Course Content
Eligibility
 
Benefits
     
Introduction

In BPO organization, like any other organization, career opportunities exist across various facets of the business - extending from the core contact center to support functions like HR, legal, marketing, quality, administration etc. Opportunities specific to the contact center industry include customer support, telemarketing, technical support and multilingual support.

The Reskilling program on Training for BPO Jobs provides the necessary skill-enhancement to the users in order to take on the responsibilities for various job positions within the BPO industry.

Objectives
The main objective is to help in the following ways
Improve spoken English and interactive skills
Bringing the person's skill competency to levels required by the domestic or international voice-based contact centre industry
Provide training on basic IT Skills

Course Content
The program covers the following topics
Grammar
Language Fluency
Comprehension
Vocabulary Building
Basic IT Skills

Eligibility
Graduation in any stream

Benefits
  The user achieves self-confidence in voice and text based communication.
 
The users get a chance to improve their accent and grasp English Language as per the international standards.
 
The user becomes eligible to get placed in any customer support or technical support related job position in the industry.
 
For enquiries contact customer support  
 
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